Refund policy
We want you to love what you ordered. If something isnโt right, let us know.
๐ฆ What is your return policy?
- We accept returns forย US orders only, withinย 7 daysย from the delivery date.
- Items must beย unused, unwashed, and in original condition, with tags attached.
- Final Saleย items cannot be returned or exchanged.
Important:ย Currently, international orders are not eligible for returns or exchanges.
๐ How do I start a return?
- Contact us at info@arcada.storeย with your order number and reason.
- Weโll generate a return label for eligible US orders via Trendsi.
- Once we receive the return and confirm condition, youโll receive:
- A refund to your original payment method, or
- A store credit (if selected)
๐ What items are non-returnable?
- Final sale items
- Bodysuits, intimates, swimwear
- Gift cards
- Items past the 7-day return window
โฑ When will I get my refund?
Once the returned package is received and inspected, please allowย 3โ5 business daysย to process your refund.
๐ International Orders
We currently doย not accept returns for international ordersย (outside of the United States).
Please double-check size, color, and fit before ordering.
๐ Need help?
Email us:ย info@arcada.store
Weโre here to make it right.
Business Identity
Livostyle is the trading name of Arcada LLC, a limited liability company registered in the United States.
- Legal entity: Arcada LLC, doing business as (d/b/a) Livostyle
- Registered address: 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, USA
- EIN: 99-3108432
- Email: info@arcada.store
- Phone: +1 (575) 383-4241
- Customer support hours: MonโFri, 9:00โ18:00 (MST)